Knowledge Centre

Tamper Evident VS Tamper Proof - Which is correct?

Tamper Evident VS Tamper Proof - Which is correct?
I have often heard customers referring to Security Seals as ‘Tamper-Proof’ Seals. When someone uses the word ‘proof’, it gives the assumption that ...

I have often heard customers referring to Security Seals as ‘Tamper-Proof’ Seals. When someone uses the word ‘proof’, it gives the assumption that it is impermeable to something. Some examples include: 

  • A safe advertised as fire-proof guarantees that the safe will not fail when on fire.
  • A petrol car with a fuel tank inlet that is designed smaller than a diesel nozzle is considered as fool-proof.
  • A rain jacket is made to be water-proof to ensure that the wearer does not get wet 

However, to term Security Seals as tamper-proof seals gives the false illusion that the security seal is not susceptible to tampering and will provide adequate security to prevent tampering. Instead, the accurate term for Security Seals will be Tamper Evident Seals.

TAMPER EVIDENT SEAL

Well designed Tamper Evident security seals are designed to show clear evidence in case of tampering. It is not completely wrong that security seals are used to physically prevent tampering as well. Firstly, using a security seal is the first deterrent to tampering. Depending on which security seal you are using, the security seal also offers different levels of barrier resistance.

However, the main purpose of a security seal is to show evidence when a seal has been used or tampered. For example, let’s have a look at Seals HQ’s Cable Seal 2.5:

Seals HQ Cable Seals

The Cable Seal 2.5 (and all of our other Cable Seals, by the way) is made from non-preformed galvanised wire. The wire frays at the point of cutting which renders the seal useless when it is cut. There is no way for the seal to be reused after the cable is cut. Here is a video of how the wire frays:

Seals HQ Cable Seals

Hence, the Cable Seal 2.5 presents evidence that the seal has been tampered when the wire is frayed.

To combat pre-tampering, our new Fixed Length Barcode plastic seal has security ribs at the entry to the locking chamber to prevent any attempts to pre-tamper the seal. The security ribs serve as a visual evidence to indicate whether an attempt was made to compromise the locking chamber.

Seals HQ Pre-tampering Rib

As illustrated in the 2 examples above, security seals can be designed using a wide variety of methods to increase tamper evidence. Gone are the days of a single piece moulded plastic seal which its only tamper evidence is that the seal is broken. As criminals devise more and more methods to defeat a security seal, the design of security seals is also constantly evolving to stay one step ahead.

In conclusion, Seals HQ decided to use the term Tamper Evident Security Seal across our platforms to avoid confusing customers and to standardise our content that we supply our customers. However, if we hear a customer asking for a tamper proof seal, rest assured that we won’t turn you away but will still gladly assist you… That is our Seals HQ guarantee.

Seals HQ launches Australia's First Biodegradable Security Bags

Seals HQ launches Australia's First Biodegradable Security Bags
Seals HQ's Security Tamper Evident bags are not just recyclable but are 100% Biodegradable.

Seals HQ Biodegradable Security Bag

While all Seals HQ's Security Tamper Evident Bags are already 100% recyclable, we have gone one step further in our goal to provide the widest range of sustainable security tamper evident solutions to Australia. 

Seals HQ's Biodegradable Security Tamper Evident Bags combines our innovative and secure Security Tamper Evident Bags with Biodegradability. 

Top 7 Environmentally Friendly Features of Biodegradable Security Tamper Evident Bags

Some of the environmentally friendly features of our Biodegradable Security Tamper Evident Bags are:

  1. Evaluated and tested in accordance to oxo-biodegradable standards, including ASTM D 6954-04, British Standard 8472 and UAE Standard 2009: 5009;
  2. Will degrade within 24 to 36 months when disposed of in a landfill or soil in the presence of oxygen, heat and stress;
  3. Doesn't start the biodegradation process while on the shelf;
  4. Photo-degradation tested in accordance with ASTM D5208;
  5. Not formulated with heavy metals including lead, arsenic, mercury, cadmium, selenium, barium, chromium, nickel, antimony and silver, and are in compliance with CONEG regulations;
  6. Complies with Federal, Food, Drug and Cosmetic Act (FDA) and the European Union Regulation EU No10/2011 on food contact plastic materials.
  7. Ecotoxicity testing verifies that there are no residuals left such as metabolites, un-degraded components and inorganic components which exert a negative influence on plant growth, earthworms or freshwater organisms. 

All Seals HQ Biodegradable Security Bags still maintain its security features and are suitable for protecting high value assets. The Biodegradable Security Bags are highly customisable and features our standard security features as shown below:

Seals HQ Biodegradable Security Bag

 

To know more about Biodegradable Security Tamper Evident Tape, contact us using one of the methods below:

1) Call us at 1300 920 778
2) Email us at sales@sealshq.com.au
3) Fill out our simple CONTACT US form

MultiTape Security Tamper Evident Bag - Now Available

MultiTape Security Tamper Evident Bag - Now Available
Read how Seals HQ's MultiTape Security Tamper Evident Bag can assist your organisation protect the Chain of Custody in your operations.

Our Product Feature for today is Seals HQ's MultiTape Security Tamper Evident Bags.

Seals HQ's MultiTape Security Tamper Evident Bag is designed for securely storing valuable contents while allowing for multiple access to the contents. There are many applications where our MultiTape Security Tamper Evident Bag can be deployed i.e. storage of police evidence and storage of medical specimens.

Seals HQ MultiTape Security Tamper Evident Bag

Conventional Security Bags that has just one seal only allows one single access to the contents. The user will need to transfer the contents into another Security Bag for storage. Furthermore, all records will need to be updated to reflect the serial number of the new Security Bag. The Chain of Custody is compromised as errors might happen if multiple serial numbers need to be recorded, or the user forgets to update the serial number on the record. 

Advantages of MultiTape Security Tamper Evident

Our MultiTape Security Tamper Evident Bag does not break the Chain of Custody by removing the need to transfer the contents to another Security Tamper Evident Bag. The MultiTape Security Bag can be opened to access the contents, and resealed using the next security tape on the Security Bag. 

Seals HQ MultiTape Security Tamper Evident Bag

The main purpose of the MultiTape Security Tamper Evident Bag is to protect the Chain of Custody. The MultiTape Security Tamper Evident Bag:

  • Eliminates the need to transfer the contents to another Security Bag after opening;
  • Eliminates the probability of errors caused by updating the serial number of the new Security Bag;
  • Eliminates the possibility of losing items when transferring contents from one security bag to another.

 

ALSO READ: What is a Level 4 Tamper Evident Bag?

How to Use MultiTape Security Tamper Evident Bag

Using the MultiTape Security Tamper Evident Bag is no different from any normal Security Bags. The same method of sealing the bag still applies:

Seals HQ MultiTape Security Tamper Evident Bag

If you need to find an effective method of preserving the Chain of Custody in your operations, talk to Seals HQ today on how our MultiTape Security Tamper Evident Bags can help you.

To know more about MultiTape Security Tamper Evident Tape, contact us using one of the methods below:

1) Call us at 1300 920 778
2) Email us at sales@sealshq.com.au
3) Fill out our simple CONTACT US form

Custom Branding as a Security Feature

Custom Branding as a Security Feature
What if Seals HQ told you today that we can optimise custom branding on your Security Seals and use it as a security feature? What if by being creative with how we brand your Security Seals, you're staying one step ahead from being pilfered?

[Part 3 of a 4-part Series on Custom Branding Security Seal]

I'm sure all Security Seal users have heard the standard sales pitch when it comes to custom branding your Security Seals - "Custom branding your seals creates brand awareness. Users will know immediately that the seal is yours."

But what if Seals HQ told you today that we can optimise custom branding on your Security Seals and use it as a security feature? What if by being creative with how we brand your Security Seals, you're staying one step ahead from being pilfered?

OPTIMISATION 1: ROTATING THE COLOURS OF YOUR SECURITY SEALS

A criminal who is intending to pilfer your goods is aware that your Security Seals are always Yellow in colour, printed with your logo and the serial number is sequentially numbered. Nothing is stopping him from going on Alibaba, find an identical seal, request it as a sample and suddenly he's in possession of an identical seal with what you're using (Refer to Part 1 of this series if you want to know how easily identical seals can be obtained from Alibaba).

No alt text provided for this image

By rotating the colours of your Security Seals, you are making it difficult for someone who is familiar with your operations to be able to obtain an identical seal.

Seals HQ recommends that Security Seal colours are rotated at least every quarter.

OPTIMISATION 2: ADDING AND ROTATING PREFIXES ON SERIAL NUMBERS

According to ISO17712, a Security Seal needs to be marked with a unique serial number. However, most companies just purchase security seals in sequential order - 0001, 0002, 0003...

Another method of custom branding Security Seals as a security measure is to add a prefix or suffix to your serial number - A0001, A0002, A0003, and rotating the prefixes or suffixes on the Security Seals on a regular basis. For example, if you use approximately 1000 seals per month, then Seals HQ can provide you with A0001 - A1000, B1001 - B2000, C2001 - C3000 etc. Better yet, randomise the prefix and don't follow alphabetical sequence.

By adding and rotating prefixes / suffixes in your serial numbers, you are adding an extra layer of protection against someone getting an identical seal with a serial number that will match a number in your system.

OPTIMISATION 3: ADDING A CHECK DIGIT IN YOUR SERIAL NUMBERS / BARCODES

Check Digits were initially designed to guard against errors caused by the incorrect transcription of an ISSN (International Standard Serial Number). A calculation is applied on a serial number to create a single digit that is added as a last digit on a serial number. For maths lovers out there, click HERE for an example of a Modulus 11 Check Digit calculation. Let's take a look at this sequence of serial numbers:

50000012 - 50000029 - 50000036 - 50000043 - 50000050 - 50000067 - 50000074 - 50000081 - 50000098 - 50000104

What if I were to tell you that these 10 numbers above are actually in sequence? The construction of the serial number is shown in the table below:

No alt text provided for this image

The last digit in the Serial Number is actually the Check Digit. By looking at the serial numbers without knowing that a Check Digit is used, the numbers don't look like they are in sequence when in actual fact, they are.

The 3 methods recommended above are just some of the many ways Seals HQ utilises custom branding Security Seals not just for the single purpose of brand awareness, but actually as one of the tools to increase the effectiveness of your Security Seals.

If you would like to discuss custom branding on your Security Seals, please contact Seals HQ using one of the methods below. One of our team members will contact you to discuss what Seals HQ can do for you. 

  1. Click HERE to fill in our Contact Form
  2. Send us an email at sales@sealshq.com.au
  3. Call Seals HQ at 1300 920 778

This is Part 3 of a 4-part series on Custom Branding Security Seals. Follow Seals HQ on LinkedIn to stay updated as we release our articles.

Laser Marking vs Everything Else

Laser Marking vs Everything Else
There are many methods that can be used to brand your Security Seals. There are benefits and disadvantages to certain methods, which we will cover in our article today.

[Part 2 of a 4-part Series on Custom Branding Security Seals]

There are many methods that can be used to brand your Security Seals. There are benefits and disadvantages to certain methods, which we will cover in our article today.

HOT STAMPING - In the old days, the most common method to brand a security seal was a process called hot stamping. A copper block is heated to between 135°C - 150°C and is used to stamp a coloured foil onto the security seal. The heat will transfer the colour from the foil onto the security seal according to the engravings on the copper block.

INKJET PRINTING - Imagine using an inkjet printer and printing dot matrix style markings on the security seal. This is what Inkjet Printing is.

THERMAL TRANSFER - Thermal Transfer printing is an advanced methodology that follows the hot stamping method described earlier. The only difference is that a copper block is no longer needed. The custom design is drawn on a computer and fed to the machine, which will then print the design onto a foil which is then transferred to the security seal using heat.

LASER MARKING - The crème de la crème of methodologies used in branding a security seal. The design is drawn using a computer and fed to the laser marking machine, which then uses mirrors to guide a laser beam to etch a permanent marking on the security seal.

Briefly, here are the benefits and advantages to the various methods listed above:

SealsHQ_MarkingComparison

With more YESSES that Simon Cowell gives out in a typical episode of American Idol, it is obvious that Laser Marking is the best method to brand your security seals.

Seals HQ is committed to bringing the latest and best technology to Australia. We have invested in a Fibre Laser marking machine that is due to be commissioned in the next few months. As far as we know, Seals HQ is the FIRST and ONLY security seal provider in Australia to have our own laser marking machine.

Once the machine is commissioned, Seals HQ will be able to offer branded seals from as low as 100 seals. Follow us to be informed on when the machine is commissioned and watch a video of us christening it by breaking a sacrificial bottle of champagne over the machine as it is named aloud and launched (We won't actually do that - the champagne will break the machine, but we'll still officially commission the machine).

If you would like to discuss branding on your security seals, please contact Seals HQ using one of the methods below. One of our team members will contact you to discuss what Seals HQ can do for you.

  1. Click HERE to fill in our Contact Form
  2. Send us an email at sales@sealshq.com.au
  3. Call Seals HQ at 1300 920 778

This is Part 2 of a 4-part series on Custom Branding Security Seals. Follow Seals HQ on LinkedIn to stay updated as we release our articles.

Seals HQ launches 24-hr QuickPrint Service for Security Labels

Seals HQ launches 24-hr QuickPrint Service for Security Labels
If you require a small quantity of Security Tamper Evident Labels printed with your custom artwork, Seals HQ offers a quick 24-hour Printing Service. Printed right here in our NSW factory, we are able to print logos, linear and 2D barcodes, custom text and serial numbers.

In line with our focus on customer satisfaction, Seals HQ has launched our 24-hr QuickPrint service for Security Labels. Based out of our facility in Castle Hill, we are able to turnaround an order for security labels in a mere 24 hours upon artwork approval. 

ZebraPrinter

The Security Labels are printed using a state-of-the-art Zebra printer with genuine Zebra Wax / Resin Thermal ribbons to ensure the labels are robust when exposed to moderate chemical / abrasion. 

Seals HQ Customised Security Labels

The ordering process is simple:

1) Choose between Total Residue or Non Residue
2) Choose a colour and size
3) Place your order

Once you have placed your order, send your logo and a brief explanation of your artwork requirement to sales@sealshq.com.au. Our team will send you an artwork to confirm before proceeding with manufacturing.

If you require a small quantity of Security Labels printed with logos, linear and 2D barcodes, custom text and serial numbers, Seals HQ can quickly print your Security Labels for you. 

Click HERE to place your order!

Why should you brand your Security Seals?

Why should you brand your Security Seals?

[Part 1 of a 4-part Series on Custom Branding Security Seals]

Why should you consider custom branding your Security Seals? 

[Part 1 of a 4-part Series on Custom Branding Security Seals]

One question every team member at Seals HQ is trained to ask our clients is - "Would you like to custom design the printing on your seal?"

Why does Seals HQ encourage our clients to custom design the printing on their security seals? To be honest, custom printing a seal requires a lot of planning on our end. We have to draft the artwork, get customer approval, get the factory to mark an actual sample, send to the customer for final approval, plan production, juggle shipments to ensure continuity of supply... Why don't we take a shortcut and just convince our clients to go for stock standard seals with no branding and just a serial number?

No alt text provided for this image

 

If you perform a simple search of the term "security seals" on Alibaba, one of the world's largest marketplace, the platform will return 19,475 results. Most of the security seals offered are hard to differentiate, especially to a lay-person who does not handle security seals on a daily basis.

How then can a company that values security confidently say that the seal they are using is genuinely unique, and not a stock standard seal that anyone can obtain a copy of? How sure are you that the security seal that arrived on a container from overseas is genuine and not a copy that has replaced the original seal on the container?

By adding a custom design on the security seal, you are eliminating the opportunity for anyone to break your seal, steal / sabotage the contents and replace the seal with a copy.

Furthermore, security seals nowadays play an important role in a company's brand awareness. As more and more businesses include security seals in their operations and packaging, the custom design featured on the security seals a proof of their commitment to security.

No alt text provided for this image

Custom Designing the printing on your security seal might include Company Logo / Barcode (Linear and 2D) / Custom Text / Serial Number / Custom Colour / Hot Stamped Writing Panels

Seals HQ supplies a large range of security seals, and custom design options varies from one security seal to another. If you have a requirement to custom design the printing on your security seal, or would like to discuss options available to you, please contact Seals HQ using one of the methods below. One of our team members will contact you to discuss what Seals HQ can do for you.

  1. Click HERE to fill in our Contact Form
  2. Send us an email at sales@sealshq.com.au
  3. Call Seals HQ at 1300 920 778

This is Part 1 of a 4-part series on Custom Branding Security Seals. Follow Seals HQ on LinkedIn to stay updated as we release our articles.

What is a Level 4 Tamper Evident Bag?

What is a Level 4 Tamper Evident Bag?
Single Trip Security Tamper Evident Bags (STEB) are designed to secure contents in the bag and provide indisputable evidence when the STEB has been...

Single Trip Security Tamper Evident Bags (STEB) are designed to secure contents in the bag and provide indisputable evidence when the STEB has been tampered. Common commodities secured in STEB are high value items such as cash and valuables and in recent years have expanded to examination papers, biological specimens and many more.

You will often hear STEB providers referring to the security level of the STEB between Level 1 - Level 4. Generally as the levels increased, so does the security features of the STEB especially the type of tamper evident tape is used on the bag. Level 1 tape is just a hot melt glue usually found on courier satchels. Level 4 tape (highest level) offers improved features including detection of tampering using liquids and solvents, heat and freon.

A well designed STEB must have some important features that will prevent any attempt of tampering, or will show clearly when a tampering has taken place. Some common methods of tampering a STEB might be:

  • Usage of solvents to dilute the adhesive on the security tape
  • Usage of heat to soften the adhesive and allow opening the STEB without triggering the tape
  • Usage of freon to freeze the adhesive and allow opening the STEB without triggering the tape
  • Cutting the edges of the STEB to access the contents and re-welding the bag
  • Tearing the security tape off the STEB and replacing with an identical security tape

A well-designed STEB should possess some of the features below:

Seals HQ Level 4 Security Bag

Custom designs are also very useful when increasing the security features of your STEB. An example would be that we have had clients printing serial numbers on both sides of the STEB. Writing panels can also be printed with a white background to make writing on the bags easier and improve legibility.

If you are a STEB user and unsure of whether the STEB is secure or suitable for your application, contact Seals HQ today and we can assist to assess your current STEB. Contact us via one of the following methods:

Email: sales@sealshq.com.au      Call: 1300 920 778      Web: www.sealshq.com.au

Seals HQ launches new range of Biodegradable Seals

Seals HQ launches new range of Biodegradable Seals
  A report by the Department of Environment, Climate Change and Water NSW stated that 2,223,856 tonnes of C&I waste was sent to Sydney landfil...

Seals HQ Biodegradable Seals

 

A report by the Department of Environment, Climate Change and Water NSW stated that 2,223,856 tonnes of C&I waste was sent to Sydney landfills. The 2,223,856 tonnes of C&I waste disposed to landfill in Sydney, would fill more than 7,000 Sydney olympic swimming pools or weigh as much as 1.8 million cars.

As part of Seals HQ’s Corporate Responsibility and Environment Protection Initiative, we have launched our new range of Biodegradable Security Seals.

Extensive testing has been performed to ensure that the performance of the seal has not been compromised. The special additive used not only naturally attracts over 600 different kinds of microbes, it also makes it easier for the microbes to digest and eventually consume the Security Seal! 

 

Seals HQ Biodegradable Seals

The testing which was conducted by ISO testing methods and the ASTM D5511, 5526 and 7475 testing methods for Anaerobic biodegradation show biodegradation at a baseline minimum of 60% in a year.

In the majority of testing which has been conducted over half a decade on plastic, no organisation has seen anything close to the results which are produced using the biodegradable additive technology incorporated in Seals HQ Biodegradable Security Seals.

Download the datasheet HERE.

Contact Seals HQ today to find out how we can play a role in creating a sustainable legacy for our future generations.

Security Seals for Irrigation and Water Conservation

Security Seals for Irrigation and Water Conservation
Australia is experiencing one of its most severe droughts on record, resulting in desperate water shortages across large parts of New South Wales ...

Australia Drought Map

Australia is experiencing one of its most severe droughts on record, resulting in desperate water shortages across large parts of New South Wales and southern Queensland. The latest report by the Bureau of Meteorology issued on 5 September 2019 focused on these key points:

  • Rainfall in the past 17 months has been below average over much of New South Wales, southern Queensland, northern and eastern Victoria, South Australia and northern Tasmania
  • Rainfall deficiencies generally persist with little change in affected areas
  • Long-term rainfall deficiencies, record-low for some periods, continue to severely limit water resources across the Murray-Darling Basin
  • Root-zone soil moisture was below average for August for most of Australia
  • Water storages in the Northern Murray-Darling Basin is extremely low, with no meaningful inflows during August
  • Below average winter filling season for water storages in the Southern Basin for the third year in a row

As water is the main necessity of life, it has become imperative that all measures are taken to secure this precious resource. However, there are cases of unscrupulous behaviour where offenders have been caught in acts of water theft. Water theft comes in many forms, mainly taking water without an access license or tampering with water meters. This is where Seals HQ’s expertise can help you.

SHQ_MeterSeals

Our range of Meter Seals are designed to be easy to apply, resistant to UV and water exposure. Our Rotor Seals, Cable Seals and Combi Seals can be applied without any tools and can only be removed with a wire cutter. Optional features include:

  • Stainless Steel wire or plastic-coated wire ensures that the wire does not rust.
  • Customisable wire length to suit any meters.
  • Custom design available to include your company logo, text and a unique serial number.
  • Contractor ID numbers can be marked on the seal to identify which contractor installed that meter and security seal.

Contact us via one of the following methods to discuss your options with our Product Specialists:

          Phone          1300 920 778
          Email           sales@sealshq.com.au
          Web             https://www.sealshq.com.au

Securing Unit Load Devices

Securing Unit Load Devices
Freight forwarders who have registered as a Registered Air Cargo Agent (RACA) have an important responsibility in ensuring safety across the air ca...

Freight forwarders who have registered as a Registered Air Cargo Agent (RACA) have an important responsibility in ensuring safety across the air cargo supply chain.

If you are a RACA, what steps have you taken to ensure that there will be no tampering or pilferage of the cargo before uplifting international outbound air cargo which has been examined onto an aircraft?

Tamper Evident Security Seals can be used to secure ULDs. Depending on the value of the cargo, you can choose either a simple plastic indicative seal (which can be easily applied and removed by hand) or use a wire cable seal, which is designed to provide greater security as it can only be removed with a wire cutter.

ULDs with loose carton boxes can be secured with tamper evident security tapes and labels.

Seals HQ is a specialist provider of tamper evident products and solutions. With our wide range of cost effective products, RACA Freight Forwarders can now apply best practices to ensure maximum security for your packaging.

Contact Seals HQ using one of the methods below to discuss how we can help you effectively secure your packaging:

1) Send us an online enquiry - https://sealshq.com.au/pages/contact
2) Send an email to sales@sealshq.com.au
3) Call us at 1300 920 778

The Role of Tamper Evident Security in the Pharmaceutical Industry

The Role of Tamper Evident Security in the Pharmaceutical Industry
In 2018, the top 10 Pharmaceutical Manufacturers achieved a combined sales of $412.52 billion dollars [*1]. Obviously the pharmaceutical industry i...

In 2018, the top 10 Pharmaceutical Manufacturers achieved a combined sales of $412.52 billion dollars [*1]. Obviously the pharmaceutical industry is a lucrative yet important industry that contributes to the welfare of the general public. 

Many pharmaceutical manufacturers and distributors have implemented methods to secure their:

  • Raw Material
  • Work-in-Progress (WIP) goods
  • Packaging
  • Distribution Network

In this post, Seals HQ will look at what type of Tamper Evident Security Solutions are suitable for each of the stages above. 

RAW MATERIAL

Whether you store your raw materials in IBCs, Storage Tanks, Roll Cages or Crates, securing raw material is the first step in ensuring that the final product is not compromised. 

WORK-IN-PROGRESS MATERIAL

Whether it is goods waiting for packaging or additional production process, it is imperative to ensure that WIP material is not compromised. 

WIP_Pharma_Security

PACKAGING

Finished Goods are equally important to secure. Whether it is to protect against pilferage or attempts of sabotage, securing finished goods is important to maintain product integrity.

Packaging
DISTRIBUTION NETWORK

Whether your goods are distributed locally or exported, ensuring security along the distribution network ensures that product integrity is maintained. Security seals are used to secure pallets, trucks and shipping containers to protect against any attempts of pilferage or sabotage. 

Distribution

We offer customers the ability to custom design your Security Seals, Labels and Tapes. We also offer a Stock Management Program that ensures continuity of supply without requiring customers to hold stock. 

Contact Seals HQ using one of the methods below to discuss how we can help you effectively secure your packaging:

1) Send us an online enquiry - https://sealshq.com.au/pages/contact
2) Send an email to sales@sealshq.com.au
3) Call us at 1300 920 778